Terms of Service – Unseen Egypt
Welcome to Unseen Egypt! By using our website https://www.unseenegypt.com or booking any services with us, you agree to the following terms and conditions. Please read them carefully.
1. Our Services
Unseen Egypt offers curated and private tours, cultural and spiritual experiences, desert expeditions, Nile cruises, transfers, and travel planning within Egypt.
We aim to provide authentic, immersive, and respectful travel experiences that reflect the real beauty and diversity of Egypt.
2. Booking & Payment
- All tours and services must be booked in advance via our website, WhatsApp, or email.
- A deposit may be required to confirm your booking, with the balance due before or on the day of service.
- Accepted payment methods will be communicated at the time of booking (bank transfer, PayPal, or cash upon arrival in some cases).
3. Cancellation & Refund Policy
- Cancellations made 7+ days before your tour date may be eligible for a full or partial refund (minus any non-refundable costs).
- Cancellations made less than 48 hours before the tour may result in no refund, especially for services like Nile cruises or hotel bookings.
- Any refund must be requested via email: info@unseenegypt.com
4. Changes & Delays
We understand that travel plans can change. We try our best to accommodate changes to your itinerary, subject to availability.
Unseen Egypt reserves the right to modify itineraries, timings, or tour content due to weather, closures, or safety concerns.
5. Health & Safety
Your safety is our priority.
By booking, you confirm that you are physically able to participate in the selected tours. Please inform us of any medical conditions, allergies, or special assistance needs in advance.
6. Travel Documents
You are responsible for ensuring you have valid passports, visas, and any required documentation for your travel to Egypt.
Unseen Egypt is not liable for delays or costs caused by incomplete documentation.
7. Code of Conduct
We expect respectful behavior toward local communities, guides, fellow travelers, and religious or historical sites.
We reserve the right to remove any participant from a tour without refund if their behavior is disruptive, unsafe, or offensive.
8. Liability & Disclaimer
While we make every effort to ensure a smooth experience, Unseen Egypt is not liable for injury, loss, theft, delays, or cancellations caused by third parties (e.g. airlines, hotels) or factors outside our control (e.g. political unrest, natural disasters).
9. Intellectual Property
All website content, images, and tour designs are the property of Unseen Egypt unless otherwise credited.
You may not reproduce, copy, or use our materials without prior written permission.
10. Contact Information
For questions, concerns, or assistance, please contact us: